2020 Cruise FAQs - About WMPH & iCruise
1. About WMPH Vacations and iCruise.com
We Make People Happy sm
iCruise.com is a division of WMPH Vacations, a Florida-based travel company specializing in cruises and resort vacations. Our travel partners include all major cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas, and Royal Caribbean; and our cruise specialists are trained in all cruise destinations including Alaska, the Bahamas, Bermuda, the Caribbean, Hawaii, Europe and the Panama Canal.
WMPH is short for "We Make People Happy:-) sm." While our name may be cute and bring a grin to your face, it's a philosophy we take very seriously. Making you happy is our purpose. In fact, we are so serious about this, we named our company after it.
How do you make people happy? It's simple - you make people happy by consistently exceeding expectations. Do more than you say you will do, and you will make people happy. At iCruise.com, we exceed expectations with...
- Value and Savings WMPH Vacations has strong relationships with all cruise lines and tour operators. Like most Top Producing travel agencies, we are among the first notified with last minute deals, senior discounts, regional promotions and group offers. We also use the latest computer reservations systems to enable our agents and our websites to help you find the best deals both online and off.
- Service & Expert Advise iCruise.com Cruise Specialists are knowledgeable, friendly and enthusiastic experts who know the cruise industry. Our cruise specialists are well trained and have the resources and tools they need to offer you the highest level of service at the lowest prices.
Your best interests are our number one priority, so our Cruise Experts will work with you, both online and off, to find the best cruise and best rate that fits your interests. Our expertise comes from years of personal travel experience, as well as the travel experience of thousands of clients we have served in our careers.
- Information - Information is the number one reason why people go to the Internet. By providing honest, accurate information that is relevant to your cruise vacation and combining it with great prices and great service, we will exceed your expectations in helping you plan your cruise vacation.
- Choice and Convenience WMPH Vacations represents all major cruise lines on more than 200 ships to over 10,000 itineraries around the world. You have choices and we will help you sort them out.
You also have choices with regards to how and with whom you would like to plan your cruise. Our websites are conveniently available 24 hours a day, 7 days a week and is full of information that will help with your reservation. You can book online or can contact us by telephone or email to address any questions you may have about your vacation. We will promptly respond at your convenience, regardless of how you choose to work with us.
- Being Nicer It's a little thing, and we only bring it up because people tell us that all the time. 🙂 We never forget it's your vacation, your time, your money, and that you're doing us a favor by letting us serve you.
WMPH Vacations was founded by Uf Tukel and Don Walker, former executives of Cruise Outlet of the Carolinas, Alamo Rental Car, MyTravel USA and CruisesOnly. WMPH is a member of the Cruise Line International Association (CLIA); and, we are fully licensed, insured and bonded in the State of Florida. Florida Seller of Travel Registration Number is ST35780.
iCruise.com and WMPH Vacations are not owned or operated by Joanie Madden's company. We are not responsible for any of the onboard activities including the entertainment package that is included with your purchase of the Joanie Madden's Folk 'n' Irish Cruise. In the unlikely event that some or all of the entertainment activities planned do not materialize, you are still responsible for the all payments according to the Payment Schedule listed above and the terms of the Cancellation Penalties stated in the Cancellation Policy